Classroom / Virtual

During this course, we will cover all the essentials of quality management.

This Includes:
- How to effectively handle RMAs
- Analyze scrap data
- Track customer use of corrective actions
- Monitor Heat/Lot and Process Tracking
- Gain the knowledge and skills needed to enhance quality control and improve operational efficiency. This is a great course for Quality Control Managers with experience in the Odyssey ERP software.

Class begins at 10:00 a.m. and runs until approximately 3:00 p.m. and can be attended in person or virtually.

Training materials will be sent upon registration. Computers, internet access, snacks, and lunches are provided for those attending in person.

Learn to use Odyssey ERP data to create reports in this interactive, hands-on 2-day training. By the end of the class, you’ll be confident in creating, refining, and customizing Crystal Reports to deliver actionable insights for your team. You’ll also have the chance to earn your Crystal Reports Certification to show your skills.

What You’ll Learn:
- Build and customize reports using the standard report wizard
- Modify existing reports to fit your unique business needs
- Create new reports from scratch
- Set up reports for easy access

Training materials will be delivered upon registration. In-person attendees may bring their own laptop or have one provided, and lunch will also be served. For virtual attendees, dual monitors are recommended.

Receive hands-on experience with Odyssey ERP in this 2-day training. By the end, you can earn your Odyssey Pro Navigator Certification to show your mastery of the core processes. Whether you're a new user or seeking a comprehensive refresher, this course gives you a guided tour through the software’s most important processes.

What You’ll Learn:
- Navigate Odyssey with confidence across key modules
- Follow a new product through Production, Quality, Inventory, Shipping, Billing, and Cash Receipts
- Understand end-to-end business operations, including Quote-to-Cash and Requisition-to-Pay
- Apply job costing principles and leverage essential end-user tools

Training materials will be delivered upon registration. In-person attendees may bring their own laptop or have one provided, and lunch will also be served. For virtual attendees, dual monitors are recommended.